Office stationery and equipment supplier Cartridge Line with branches at Exmouth, Exeter and Plymouth celebrates 10 years in business by expanding its services as official approved service and repair centre for Brother UK in the South West.
Owned and operated by local businessman Craig Collins, Cartridge Line was awarded the status after meeting certain criteria set by Brother, including location and appropriate experience. The company’s employees are fully trained by Brother Engineers to carry out repairs in order to meet the necessary specifications to become an approved repair centre. As part of the approved status, the company will be given access to updated service materials with a full back up support system by experienced Brother staff.
Cartridge Line supplies a full range of office solutions including printer consumables; stationery, office supplies; banners/ posters and in-house computer sales and repairs. As a result of expanding the services it provides, the company has grown by 26% in the last 12 months and today has a turnover in excess £1m with ten staff.
Craig Collins Managing Director from Cartridge Line says “Brother UK approached us direct and we are delighted and privileged to be chosen as their official repair centre for the region. To have public recognition of being affiliated with such a high profile and reputable company is a great way to celebrate ten years in business. Each member of the team has local knowledge and a feel of what our customers want. As an approved repair partner for this blue chip company, we will now be able to target resellers in the South West and work with them to carry out warranty repairs on a more local basis. In addition, it will enable us to offer a more complete service to our loyal customers.”
Rob Bridges, Head of Reseller Sales, Brother UK says “Adding Cartridge Line to our list of approved repair centres means that we can continue to offer our customers a better choice in their service process – ensuring that the work is done by trained personnel. This will help to increase customer satisfaction levels in the South West region, as well as the overall customer experience with Brother.”
For further information please visit www.cartridgeline.co.uk
No comments:
Post a Comment